Bachelor of Computer Science

2016 - 2020

Thebes Academy , Maadi

Four years of making projects every semester plus the final graduation project of predicting diabetic coma of total 8 projects

Ahmed Zewail Language school

2004 - 2016

Talbia - Haram , Giza

12 years of studying every subject & going to school for 9 hours every day facing daily challenges , but not like everyone for going home studying 3 subjects a day teaching myself true time management

Freelancer & Fiverr

2022 - Present

Front - End Web Developer

• More than one year of learning Front End technologies
• More than one year of learning OOP , Design Patterns & Algorithms
• Started learning Backend technologies to be a full stack Developer

Retail Tec

2021 - 2022

Hardware Maintanance Engineer

• Worked as a Maintanance engineer for the scales , scanners & touch screens in large markets like seoudi , kher zaman
• Fixed issues with cables connecting scales , scanners or touch screens
• Used company's transportation every day from 9 AM to go to the markets all over cairo & giza teaching me dedication

Concentrix

2020 - 2021

Customer Service Representative

• Supported Customers from the US working with at&t company
• worked with customers in both prepaid & postpaid accounts
• Worked with canadians supporting them using their radio service called Sirius XM

Vodafone UK

2019 - 2020

Customer Service Representative

• Handled technial issues with the customer's mobile services
• Handled Cutomer's internet & broadband technial issues
• Customer Satisfaction Was #1 priorty despite different cultures of UK countries so we offered them brand new devices for just 1$ a month , or getting them execptions & go to the extra mile
• Worked with different culters & different places as to connect customer to different departments you communicate with British & indians colleagues

Centro Global Solutions

2018 - 2019

Health Care Agent & Telemarkter

• Checked about the American Seniors Health
• Raised their awareness about their insurance advantages.
• Offered Them Braces covered by their insurance to relief them of their pain

Orange EG

2017 - 2018

Customer Service Representative

• Responsible for preparing, completing, & processing all forms with regard to all customer account information
• Ensuring all information was accurate & recorded
• Making changes to the database as necessary.